How early should I show up for my reservation?

To leave enough time for our check-­in procedure, we recommend your party arrive 20 minutes before your scheduled departure time. Leave yourself some margin for traffic or parking related delays, pre-departure bathroom stops, etc.

There will be no refunds or credits for customers arriving late. Trips are scheduled multiple times per day and to ensure that all of our reservations are honored, your tour will still have to return at its regularly scheduled time.