When we get a reservation a lot goes into preparing the boats for your rental. For cancellations made 48 hours or more in advance we will issue a full refund. Cancellations made less than 48 hours in advance will be charged 50%. No-shows and cancellations made less than 3 hrs before the trip will be charged full price. We regret that we cannot make exceptions for personal emergencies as a cause for late cancellation.
Rentals will not be allowed out in hazardous weather conditions such as heavy rain, thick fog, high winds or thunder and lightning. However, we will operate as usual in overcast conditions, light fog and in intermittent sprinkles. No guarantees can be made that every day will be perfectly sunny. The final decision on weather related cancellations rests with us and reservations should be considered upheld unless you speak with us directly over the phone. If weather cancels your reservation we will make every effort to reschedule for another day. Otherwise, a full refund will be issued. If weather cuts your rental short, we will prorate the unused portion.
All refunds will be at the sole discretion of Down Cape Charters & Boat Rentals, Inc.